About Me
You’ve probably already spoken with me when calling Amazon for Account Health Support, Technical Support, or even posting in the Seller Forums. Although my many years at Amazon were rewarding, I am really glad I don’t have to ‘stick to a script’ anymore. I now help Amazon Sellers through my company Seller Account Services, LLC.
I am an experienced professional with over 20 years in the digital space, focused on project management for branding, digital marketing, and e-commerce growth. Need some help with your website? Look me up at Taxi Digital Marketing.
I worked at Amazon for many years in the Account Health Support team, and before that Seller Support. I’ve moderated hundreds of posts on the Amazon Seller Forums as ‘Charles’. I was a Certified Trainer at Amazon, providing resources and education for new hire representatives and ongoing standard operation procedure training for Account Health Support. I began with Amazon in Technical Account Management for Seller Support resolving technical issues for Marketplace Sellers. I worked at Amazon as a Sr. Account Health Investigator with expertise in policy compliance, resolving risk investigations, and reinstating accounts. I have successfully resolved over 15,000 seller account cases and guided small businesses to overcome challenges in order to thrive. Need your Amazon Account reinstated? Having issues with product policy compliance, or your account health rating? Contact me here.
How I Work
- I like to deep dive into data to find a story.
- I like to use that story to make things better.
- I use a collaborative approach with project management.
- I focus on creativity while exploiting innovation.
- I like to provide value to make an impact.
Through my digital freelance business, Taxi Digital Marketing, I have helped many organizations with fresh ideas in business development and e-commerce growth. After traveling the country, I’ve ended up staying in Arizona. I have a passion for writing and music. When the weather is nice, I go for hikes in the Arizona wilderness.
Contact me for your next digital business project!