How to ROQNROL Your Customers

How to ROQNROL Your Customers2025-10-21T23:15:07+00:00

If you’ve ever felt like sales is more performance art than job title, this book is for you. Whether you’re new to the game or already a seasoned closer looking to sharpen your edge, How to ROQNROL Your Customers breaks down the rhythm of real connection — the kind that turns conversations into commitments and prospects into believers.

These aren’t gimmicks. They’re principles — seven of them — rooted in how people actually think, feel, and respond. They’ve been taught to sales teams inside Fortune 500 companies and are now distilled here so you can apply them anywhere. So plug in, learn the moves, and get ready to ROQNROL your customers like the natural you already are.

Excerpts:

People buy things from people that they feel they know and trust. Knowing your customer is key element to the sales process, ensuring trust and friendly communication. Start your sales approach with building a rapport with your customer, and then constantly go back to following this principle throughout the entire sales process.

Be open and engaging. Be friendly. Imagine how you would behave when visiting a friend. You knock on the door, and you are greeted by your friend. If you come over to my house, well, I would invite you in to pull up a rug, and grab a yogurt. Your customers are your friends. Treat them like one.

“Trust is the foundation of any successful sales relationship. Be honest and transparent in your interactions.” – Mahan Khalsa and Randy Illig

Be a good Boy Scout, and “Be Prepared!” Do some backround checking. Use the internet, the local news, or national media, to find out more about your prospect before you make contact. Knowing some things in advance will give you the edge in building a solid rapport with your prospect, and put you on the same level of knowledge base.

Share This Story, Choose Your Platform!

Go to Top